Mackage Coupons, Promo Codes & Deals

Mackage is the brainchild of Elisa Dahan and Eran Elfassy who came together to create this colossus of a brand out of a genuine passion for fashion. Since the company's inception right before the dawn of the new millennium in 1999, it has gone on to become one of the leading and prestigious contemporary outerwear brands globally. The success of this company is largely due to the fact that their products connect with everyday people who just want to go out and grind, while also looking good and distinguished at the same time.

The whole idea behind the Mackage concept is that outerwear just like innerwear is an integral part of fashion as well. When the weather gets cold and chilly, a coat becomes not just a part of an outfit, but the outfit itself. All of the offerings put out by Mackage are creatively designed with detailed and intricate cuts into wool, down and leather in order to create the perfect piece. Mackage first began as a brand for women's outerwear back in 1999, before branching out into men's wear 9 years later amid much fanfare.

Mackage appreciates and values its customers; this is why they extend a free shipping policy to them so that they can enjoy an exceptional experience while shopping at the store. The customer service team at Mackage works hard to ensure that all customer orders are dispatched within a 24 hour period after an order is placed. Customers pressed for time should note that orders placed before 2 pm EST are shipped the same day, while those placed after 2 pm EST will be shipped on the next business day. Deliveries typically arrive in their destined shipping addresses within 1 to2 working days depending on location; the orders may also arrive within 3 to 5 working days. Customers residing in remote locations may have to wait longer than this. Customers receive order confirmations through email 1 hour after the order is placed; just to keep them in the know about their orders. Mackage loves and serves customers not only at home but also abroad, with the store shipping to European Union jurisdictions such as France, Italy, Germany, and the UK, among others. They also ship to other jurisdictions in the Americas such as Canada.

Mackage are big on making sure that all their customers are left satisfied with their products. They are however not blind to the fact that some customers may express dissatisfaction at some point. This is why they have a favorable and easy returns policy to act as a guide for not only customers seeking to return items but also the customer service team. Aggrieved customers have a 30-day window from the delivery date to make returns. In order for returns to be deemed valid, they have to satisfy the following simple conditions; 1. They must return to the store in their original condition with store labels intact 2. Items must be unworn and untorn Customers wishing to make returns can contact the store by emailing returns@mackage.com or dialing 1-855-622-5243 for further assistance. Customers who choose to go the email route must provide; the order number, color, style name, size, and also include the reason for making the return in the email. Customers should fill the prepaid FedEx return label that came with their order package while making returns, then drop off the package at the local FedEx ground drop-off center. Returns are typically processed in 7 to 10 days after being received with customers advised to allow 3 to 5 days for refunds to reflect on their accounts.